Privacy Policy

FencePro.ai (“we”, “our”, “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains what data we collect, how we use it, and your rights as a user of the FencePro.ai platform.

1. Information We Collect

We collect only the information needed to provide our services to fence contractors.

Information you provide:

• Your name, email address, phone number
• Company name and business details
• Customer and project information you enter
• Photos, layouts, and measurements uploaded to the platform

Information collected automatically:

• Basic usage data (pages visited, actions taken)
• Device and browser information
• IP address (for security and analytics)

2. How We Use Your Information

We use your information to:

• Operate, maintain, and improve FencePro.ai
• Generate estimates, PDFs, schedules, and reports
• Create AI-powered visual previews
• Send transactional emails (estimates, invites, notifications)
• Send transactional SMS messages including estimate notifications, appointment reminders, payment confirmations, project updates, and customer support communications
• Provide customer support and onboarding assistance

We do not use your data for third-party marketing.

3. What We Do Not Do

To be absolutely clear:

• We do not sell your data
• We do not sell your customer lists
• We do not advertise to your customers
• We do not publicly display your uploaded photos or projects

Your business data stays your business data.

4. Sharing of Information

We may share limited data only with trusted service providers required to operate FencePro.ai, such as:

• Website hosting providers
• Email delivery and SMS messaging providers
• Payment processors
• Mapping and AI service providers

These providers are only given what is necessary to perform their services and are not permitted to use your data for other purposes.

5. SMS Communications

FencePro.ai facilitates SMS communications between contractors using the platform and their customers. These communications may include estimate notifications, appointment reminders, invoice notifications, payment confirmations, project updates, and customer support.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with service providers necessary to deliver the requested messaging services.

Recipients may opt out of SMS communications at any time by replying STOP where applicable.

6. Data Security

We use reasonable, industry-standard protections to safeguard your information. While no system can be guaranteed 100% secure, we take security seriously and continuously work to protect your data.

7. Your Rights

You have the right to:

• Access and update your information
• Request deletion of your account and data (subject to legal or contractual requirements)
• Cancel your subscription at any time

To make a request, contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of FencePro.ai after any changes means you accept the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

📧 support@fencepro.ai